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- Locations
- Caledonia
- Argyle Physiotherapy
- Grimsby
- Waterview Physiotherapy and Health Centre
- Hamilton
- Preferred Rehab Physiotherapy – Orthopaedic Centre
- Preferred Rehab Physiotherapy – Nebo
- London
- Preferred Rehab Physiotherapy – Active Medical
- Preferred Rehab Physiotherapy – AMG
- Preferred Rehab Physiotherapy – West 5
- Scarborough
- Preferred Rehab Physiotherapy – Scarborough
- Stouffville
- Beacon Hill Physiotherapy
- Stouffville Joint Venture Physiotherapy
- Toronto
- Preferred Rehab Physiotherapy – Stockyards
- Caledonia
- Services
- Book Now
Book Now
Preferred Rehab Physiotherapy – West 5
1295 Riverbend Road, Suite 220,London, ON, N6K 0G2
(519) 641-0555
Clinic Hours
Monday
8:00AM – 7:00PM
Tuesday
8:00AM -8:00PM
Wednesday
8:00AM – 7:00PM
Thursday
8:00AM – 8:00PM
Friday
8:00AM – 6:00PM
Saturday
8:00AM – 1:00PM
Sunday
CLOSED
Clinic Photos
Services Offered
PhysiotherapyMassage TherapyCustom OrthoticsPhysiatryAcupunctureVestibular RehabilitationConcussion RehabilitationVestibular Rehabilitation
Preferred Rehab Physiotherapy -West 5
Nader's mission is to merge the field of physiotherapy with his personable skills to deliver compassionate, holistic, and evidence-based care to help increase the quality of life for all patients.
Maria is a Physiotherapy Resident with a Bachelor's in Physiotherapy from the University of La Sabana in Colombia where she studied for 5 years and earned an Academic Excellence Scholarship.
Abdul has an academic background from Western University. Holding both a BSc. Honors in Kinesiology and a Masters in Physical Therapy, Abdul is passionate about rehabilitation, pain management, and strengthening and conditioning.
Josh is a Registered Massage Therapist (RMT) in good standing with the College of Massage Therapy of Ontario (CMTO). He graduated from Sheridan College for Fitness Leadership, and obtained a diploma with honours in 2022 for Massage Therapy at Westervelt College.
Rachel Graduated from University of Windsor in 2017 for Kinesiology and has spent time working alongside Physiotherapy and Chiropractic care to cultivate exercise programs focused on improving daily living. To further her skills Rachel graduated from Fanshawe Massage Therapy Program in 2022.
Riley became registered with the CMTO in 2014 after completing the massage therapy program at Lambton College. Riley enjoys treating clients using general Swedish Massage Techniques, deep tissue, and cupping.
Macguire graduated from Fanshawe College in 2023, and received his license to practice massage therapy in 2024. Macguire chose massage therapy to be able to help people by providing quality care using specialized massage therapy techniques.
Paige Believes In Providing Better Hearing And Balance Through State-Of-The-Art Technology, Patient Education And Counselling.
Jon is a Canadian Certified Pedorthist providing orthotic and footwear services since 2013.
On maternity leave as of Sept 30th, 2024. Charlotte is a Kinesiology graduate from Simon Fraser University in British Columbia where she attended school on a track and field scholarship. She has a Master's degree in Health and Aging at Western University and then Master's in Physiotherapy from Leeds, England.
16:08 14 Sep 24
I found Charlotte Crombeen to be very knowledgeable and understanding of my needs. She carefully explains why I am performing the various exercises and adds new ones according to my age and ability. The result has been a a significant amount of reduction in my back pain. I highly recommend Charlotte.
20:47 28 Aug 24
Professional service, fantastic team, excellent advice, friendly and comfortable environment, I have been extremely happy with my experiences with Nader and his team.
15:10 28 Aug 24
First time client. Friendly and welcoming team at front desk. Riley provided excellent treatment and I’ve rebooked again. Plenty of free surface and covered parking.
11:01 13 Aug 24
Charlotte is extremely skilled and professional! My back pain was gone in just a few quick weeks. Highly recommend this location as the best run physio centre I've been to!
12:12 11 Aug 24
I have had excellent care with the clinic at West 5. My team consisted of Nader and Alyssa, and both were helpful in assisting me in my treatment after a MVA resulted in a concussion. The team is knowledgable, taking the time to educate you, and listen to what you have to say about your condition in order to individualize care. I have worked with many healthcare providers throughout my recovery, and it is rare to find clinicians that not only listen, but truly are empathic to your rehab journey. As well, provide great bedside manner - thanks Nader for the help and the laughs!
19:22 08 Jul 24
I had a wonderful experience with Nader and Alyssa! They were so supportive and friendly during my sessions. Nader really knows his stuff, and Alyssa was always there with a smile to help out. Thanks to them, I'm feeling much better. I highly recommend them if you need physiotherapy!
20:31 07 Jun 24
Four days after my total knee replacement I began a series of physio sessions with Nader and his assistant Alicia.During my first session Nader asked me questions to better understand my physical situation prior to the operation (I am active gym goer). Using this knowledge Nader challenged me at every session by introducing physio exercises that were more difficult yet necessary for recovery. The result: after 7 weeks I was thrilled to participate in my regular gym class and was able to execute all the class routines.For me the physio sessions had the added benefit of having a social element. We discussed many health related and other topics. I credit Nader’ holistic approach to being key in helping my accelerate recovery.Thank you Nader and Alicia
22:42 27 Dec 23
Very good . 👍👍
21:34 18 Dec 23
Professional and Knowledgeable
12:56 13 Dec 23
21:16 12 Dec 23
22:47 08 Dec 23
12:35 01 Dec 23
In two weeks Courtney's program has greatly reduced my nerve pain and increased my core stability with innovative exercises. Tens and accupinture have rapidly helped my chronic pain. The team has been professional, kind and caring!
12:07 15 Nov 23
Nader ElHayek is simply the best..he identifies and treats the problem, not the symptoms.He truly cares about his patient’s health and well-being which is reflected in his treatments.I have recommended him to several other people (some who believed they were incurable) and he was able to resolve their issues as well.
17:55 01 Nov 23
This clinic exceeds all expectations in regards to professionalism, expertise and care. The front staff are very helpful and kind. The physio assistants do an amazing job with all aspects of the rehab process helping explain and elaborate on any concerns. The physiotherapists are second to none, you really feel like they care about your well being and rehabilitation. For anyone needing to recover from an injury or to do some preventative medicine this is the place.
22:53 19 Oct 23
If I could give higher than 5 stars, I would!!!
16:46 17 Oct 23
Nader has been amazing. I've been dealing with the same issue for years, and I've finally started progressing through Nader's help. I highly recommend Preferred Rehab.
21:22 15 Oct 23
01:12 04 Oct 23
22:45 26 Sep 23
A professional and caring environment. The entire team provides me the confidence i will make a full recovery!
04:16 24 Sep 23
Courtney and the staff at Preferred are professional, personable and really care about their clients. Highly recommend them. They really pay attention to your physio needs and work with you so well it’s amazing. 10/10!
21:50 19 Sep 23
19:07 18 Aug 23
The Ladies at the front desk are very personable and efficiently look after you at the start and finish of your appointment.Charlotte and Anthony are very patient when I relay how I'm responding to their course of action. At that point they respond quickly and efficiently to my needs during the appointment.I would highly recommend them if you're ready to put in the work to cure or manage whatever is ailing you....
15:48 10 Jul 23
I don’t have enough good things to say about Preferred Rehab. Every single person who works at this clinic is incredibly emphatic and make you feel welcome and positive about healing. Whether it’s the physiotherapists, the kinesiologists, or the staff at the front desk - they all work together to ensure you are getting the best care and they all communicate so well with each other.The physiotherapists, particularly Nader and Courtney who I’ve been treated by, are exceptional and very knowledgeable. There is such a positive energy at this clinic and I look forward to my appointments and will forever recommend it to others who need treatment!
14:58 24 Jun 23
Excellent physio care by Charlotte! On Day One she thoroughly asked questions and took the time to listen to my description of symptoms and chronology of events. She was really intent on understanding the root cause. She showed me diagrams of the body and symptoms of pinched nerves so I could understand her treatment methods and how to avoid repeat injury. I like her approach of keeping treatment techniques simple and then progressively adding different techniques based on improvement. Charlotte and her physio assistant Anthony work together well as a team of phsiotherapists. Highly recommend!
23:23 09 Nov 22
I am pleased to have found Nadar. I am on a long road to a recovery from learning how to walk again! I can attribute a great part of my gain and growth & repair is thanks to Nadar's therapy and guidance.
17:45 28 Oct 22
A very welcoming and friendly atmosphere. They have completely changed my opinion of physio, for the better. Very well educated, friendly staff
00:34 13 Sep 22
Nader is very informative and thorough and caring. 11/10 would recommend to anyone with any type of injury. Ive tried three other physio companies and always end up back at West 5 to see Nader. (I tried other physio companies because they were closer to my home, but i now take the extra time to drive 35 minutes through London traffic at rush hour just to see Nader because he is that good). His team is also very kind and welcoming and informative as well. Very knowledgeable staff. Dr Tugalev is awesome too.
02:22 31 Aug 22
I went in stressing due to paperwork for insurance and the staff there were so helpful in assisting in areas I missed and explaining how it all worked. My exam was easy and Anna made me feel calm and explained my assessment with ease and calmness which helped me. I left feeling helped and know that they will help me moving forward. Thank you all highly recommend!
13:15 24 Aug 22
I sure am glad a friend recommended West Five. I reached out to book an appointment with Charlotte and I couldn’t be more pleased.Charlotte’s assessment of my knee pain and treatment plan provided me with quick results allowing me to enjoy my activities without pain.Since that time I have seen her for my neck pain. I had a thoroughassessment that identified the root cause. I really appreciate her approach. She communicates clearly the issue and answers my questions thoroughly. I have seen many physiotherapists in past but hands down Charlotte has provided me with the best care and results. Highly recommend!
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Nader Elhayek PT
Nader attended Western University where he attained his bachelors in Health Sciences and Masters degree in Physical therapy. He has a special interest in rehabilitation, health promotion, and the patient experience. His mission is to merge the field of physiotherapy with his personable skills to deliver compassionate, holistic, and evidence-based care to help increase the quality of life for all patients.
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Maria Espana
Maria is a Physiotherapy Resident with a Bachelor's in Physiotherapy from the University of La Sabana in Colombia where she studied for 5 years and earned an Academic Excellence Scholarship. She has three years of experience working in the Academic, Public Health, and Private sectors in Colombia where she developed a strong belief in evidence based practice and person-centered care. Maria will be happy to help you in English, Spanish or Portuguese to achieve your rehabilitation goals.
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Abdulrahman Murad
Abdul has an academic background from Western University. Holding both a BSc. Honors in Kinesiology and a Masters in Physical Therapy, Abdul is passionate about rehabilitation, pain management, and strengthening and conditioning. He employs a patient-centered and holistic approach, ensuring that each individual feels heard and supported on their journey to recovery. Outside of the clinic, Abdul enjoys delving into the realms of technology and indulging his interest in DIY activities during his free time.
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Josh Butler
Josh is a Registered Massage Therapist (RMT) in good standing with the College of Massage Therapy of Ontario (CMTO). He graduated from Sheridan College for Fitness Leadership, and obtained a diploma with honours in 2022 for Massage Therapy at Westervelt College. He has an extensive background in sports as a high-level volleyball athlete. Prior to becoming a Massage Therapist, Josh excelled as a Personal Trainer working with a wide variety of clientele. He provides treatments ranging from relaxation massage to therapeutic treatments which incorporate more advanced therapies such as stretching, myofascial work and decompression cupping therapy. He has a passion for biomechanics, injury prevention and recovery. Josh’s goal is to continue to evolve through his practice and incorporate new modalities to endorse multiple ways of treatment. This approach will provide his clients with the best opportunity for improvement while personalizing each session to his clients' needs.
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Rachel Richardson
Rachel Graduated from University of Windsor in 2017 for Kinesiology and has spent time working alongside Physiotherapy and Chiropractic care to cultivate exercise programs focused on improving daily living. To further her skills Rachel graduated from Fanshawe Massage Therapy Program in 2022. Rachel wants to provide hands on treatment that is evidence based to improve physical function and aid in rehabilitation. Having her background, Rachel has a good understanding of your diagnosis and can tailor your appointment to be effective and safe. Rachel’s Holistic approach to massage includes, Deep Tissue, Relaxation, Facial Therapy, Stretching, Cupping, Sport Massage, Exercise Prescription and more.
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Riley Simpson
Riley became registered with the CMTO in 2014 after completing the massage therapy program at Lambton College. Riley enjoys treating clients using general Swedish Massage Techniques, deep tissue, and cupping. She is invested in her clients well being and likes to continue her education with courses in massage. When not massaging Riley can be found in the stables with her race horses, She also enjoys spending time hiking with her puppy Miller, and playing or watching sports.
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Macguire Gordon
Macguire graduated from Fanshawe College in 2023, and received his license to practice massage therapy in 2024. Macguire chose massage therapy to be able to help people by providing quality care using specialized massage therapy techniques. Macguire values the importance of health and wellness and looks forward to helping clients with his knowledge and experience.
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Charlotte Crombeen
Charlotte is a Kinesiology graduate from Simon Fraser University in British Columbia where she attended school on a track and field scholarship. After finishing her undergraduate degree, she went on to complete a Master's degree in Health and Aging at Western University and then Master's in Physiotherapy in Leeds, England. Charlotte has experience working with a wide range of patient populations from elite athletes to older adults 70+ and is keen to continue to expand her knowledge and skill. In her spare time, she enjoys the outdoors, running, hockey, and rock climbing.
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Paige Pierozynski
Paige Is An Audiologist With A Passion – She Believes In Providing Better Hearing And Balance Through State-Of-The-Art Technology, Patient Education And Counselling. She Strives To Find The Best Solution For Each Patient Based On Their Specific Individual Needs. Paige Completed Her Undergraduate Studies In Communication Sciences & Disorders From Wayne State University (2007) Prior To Obtaining Her Doctorate Of Audiology From Wayne State University (2011). She Is A Registered Member Of The College Of Audiologists And Speech-Language Pathologists Of Ontario (CASLPO) And The Ontario Association Of Speech-Language Pathologists And Audiologists.
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Jon Matthews
Jon is a Canadian Certified Pedorthist providing orthotic and footwear services since 2013. He is a graduate of University of Waterloo Kinesiology and the Western University Diploma Program in Pedorthics with a background in running, cycling, and crossfit. Your unique treatment plan can include foot orthotics, taping, bracing, footwear modification, activity modification, and mobility training. His aim is to optimize your recovery through practical solutions with a view to a healthy long-term outcome.